We are looking for new team members ! 

Why you’ll love St. Margaret’s House

Our unique charity is a fun and inspiring place to work. Perks include:

·                     Free lunch at the award winning Gallery Café

·                     Discounts at Yoganest, our wellbeing studio

·                     Great office space in the heart of Bethnal Green, in a historic Victorian building

·                     The ability to learn, progress, and develop your skills

·                     The opportunity to contribute directly to the growth and success of a fast-paced exciting charity

·                     A fun, exciting workplace with people who love and care about what they do

Have a look at the open positions:


SHOP ASSISTANT MANAGER- AYOKA

£10.39/ hour ; 28hours/ week

We have an exciting opportunity for a new assistant shop manager in our quirky charity shop!

You must have a passion for the community and people, as well as a great eye for fashion and brands. You will be providing training and support for a large team of volunteers, as well as helping to run our already successful eBay page.


The Assistant Manager supports the Shop Manager to create and maintain a welcoming ambience, deliver a pleasant shopping experience, deal with customer issues and queries effectively, network with customers and the local community. The ideal candidate will enjoy using their creativity and working in a collaborative team environment. 

Main responsibilities will include, but not be limited to:

•Excellent customer service, internally and externally, always promoting good practice within the shop and providing guidance, feedback and coaching to the shop team as required.

•To supervise and encourage team members to maximise their potential through continuous learning.

•To ensure the shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

•Stock management and preparation : ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging donations at all times.

•Cash handling, banking.

•Compliance with St Margaret’s’ policies and procedures, particularly in relation to shop, security and health and safety regulations

•Maintenance of a good standard of housekeeping, in line with Ayoka’s visual merchandising.

•Manage and coordinate eBay sales on our eBay page

How to apply:

Please send a cover letter and a CV to tony.hardie@stmargaretshouse.org.uk .

Please only apply for this role if you meet the essential criteria outlined.

Due to the high volume of applications, we are not able to respond to each individual applicant and you will be contacted only if you have been shortlisted for this role. It can take five working days for us to read your CV so please wait to hear from us in regards to whether we will taking your application further.

St. Margaret’s House is an equal opportunities employer and all applications will be judged according to an equal opportunities policy.

Thank for your interest and we look forward to hearing from you!

Application deadline: 15th September

Start Date: asap



ADMINISTRATOR

 

£21,840 p.a | 35 hours/ week.

Job Description

Working closely with both internal and external stakeholders, and reporting directly to the Director, this person will provide a broad and comprehensive administrative support in connections to all areas of SMH’s work. As first point of contact they will represent the organisation with upmost professionalism ensuring that all new, existing and potential partners are accommodated effectively, via both face to face, telephone and email.

The successful candidate will have previous administrative experience and an interest in the arts or wellbeing sector. It is essential that this person has a meticulous eye for detail and is able to deliver quality customer service at every opportunity.

Main responsibilities will include, but not be limited to:

Office Management:

·       Oversee day to day running of front office including: act as a first point of contact, providing excellent service and knowledgeable support, information and guidance,  distribution of post; handover of keys

·       Implement and improve systems and procedures where necessary

·       Liaise with I.T. support and schedule all necessary work

·       Provide general administrative support to the Director

·       Update content of website to ensure all contact and other information is up to date

·       Work closely with other members of the SMH team, openly sharing knowledge and expertise and collaborate on joint initiatives in order to develop, strengthen and establish relationships/partnerships with the communities in and around Bethnal Green.  

Facilities & user groups:

·       Manage room bookings from enquiry to invoicing ( including set-up , h&s information, tour and catering)

·       Manage relationship with existing or new tenants (full induction,contracts,records, contacts data base , communication of updates, invoices and maintenance issues)

·       Liase with maintenance contractors to schedule work - record maintenance issues reported by users and staff members and maintain log to keep an accurate record of work required and work completed, prioritising jobs as necessary

HR:

·       Advertise roles, work with the Comms Manager to shortlist and interview interns

·       Liaise with interns regarding their projects and progress to ensure they are in line with the aims of St. Margaret’s

·       Maintain records of staff holiday and sick days

·       Ensure new employees are provided with health & safety andfire safety information, staff handbook and other essential information upon commencing post

·       Responsible for induction of new employees and interns who are to be based in the main office

Person Specification

To succeed within the role, the Administrator will be adaptable in their approach, a team player and a strong communicator with the ability to show empathy when dealing with enquiries.

The role will require the following:

Experience

·                     Experience of working in a similar position

·                     Budget management experience

·                     Experience of working with a range of stakeholders, including local government, healthcare providers, third sector organisations

Knowledge

·                     Educated to degree level or equivalent and holding relevant professional qualifications

·                     Knowledge of the voluntary and not-for-profit sectors

Skills

·                     Outstanding communication skills, both oral and written, and the ability to engage and build relationships with a range of stakeholders

·                     Strong organisational and planning skills, the ability to prioritise in the face of competing demands, and proven success in delivering work to tight deadlines

·                     Excellent interpersonal skills, enabling the post holder to work effectively as part of a team

Personal attributes

·                     Flexible attitude to working environment and ability to work as part of a team

·                     Respectful, open, and sensitive to others’ history and experience.

·                     Dynamic, motivated, energetic and creative with a can-do approach to problem-solving;

·                     Enjoys and values helping others achieve and develop their potential;

How to apply:

Please send a cover letter and a CV to comms@stmargaretshouse.org.uk .

Please only apply for this role if you meet the essential criteria outlined.

Due to the high volume of applications, we are not able to respond to each individual applicant and you will be contacted only if you have been shortlisted for this role. It can take five working days for us to read your CV so please wait to hear from us in regards to whether we will taking your application further.

St. Margaret’s House is an equal opportunities employer and all applications will be judged according to an equal opportunities policy.

Thank for your interest and we look forward to hearing from you!

Application deadline: 15th September

Start Date: asap


Social Media Coordinator

£9.75 /hour ; 11 hours pw

 Job Description

The Social Media Manager reports to the Communications Manager and works closely with other members of the SMH team.

Main Responsibilities  will include, but not be limited to:

1.     Developing, implementing and evaluating SMH’s social media strategy

2.     Generate creative solutions to promote our projects on digital platforms, including new ways to attract prospective customers, like promotions and competitions

3.     Developing and maintaining a social media cross- promotion network

4.     Ensuring the social media strategy is integrated with the general communication strategy 

5.     Contributing to the work of the wider communications and engagement team, including internal/external communications, public affairs and events, as appropriate, to ensure rich and timely communication and positive showcasing of success stories.

6.     Work closely with other members of the SMH team, openly sharing knowledge and expertise and collaborate on joint initiatives

7.     Carry out general administrative work including database updating, monthly reports etc.

Tasks will include, but not be limited to:

Social Media

·         Create, curate, plan and manage social media content (images, video and text) that invites conversation and interaction.

·         Monitor, listen and respond to users while cultivating leads

·         Compile social media reports, analyse data and provide recommendations and plans for revisions where needed

·         Analyse and optimise social content to maximise audience growth and engagement

·         Stay up-to-date with changes in all social platforms ensuring maximum effectiveness

  • Manage ad campaigns

Website

  • Keep the content up to date, especially all the timetables and events listings  
  • Analyse and optimise website content and traffic

·         Manage data base collection

Other online

·         Building online reviews and reputation:  monitor and respond to each review.

·         Manage online listings : create, update, delete depending on the case

·         Research audience preferences and discover current trends

How to apply:

Please send a cover letter and a CV to comms@stmargaretshouse.org.uk .

Please only apply for this role if you meet the essential criteria outlined.

Due to the high volume of applications, we are not able to respond to each individual applicant and you will be contacted only if you have been shortlisted for this role. It can take five working days for us to read your CV so please wait to hear from us in regards to whether we will taking your application further.

St. Margaret’s House is an equal opportunities employer and all applications will be judged according to an equal opportunities policy.

Thank for your interest and we look forward to hearing from you!

Application deadline: October 1st

Start Date: mid October


CAFE ASSISTANT@ THE GALLERY CAFE

£8.50 per hour

We're Looking for a cafe assistant for our award winning he Gallery Cafe.

We need someone flexible with hours, available to work weekends and with a strong background in making coffee. 

This role will include general front of house duties and making juices and coffees. 

You Will Have: 

* Coffee experience
* Very strong work ethic
*Ability to work well under pressure and in stressful situations
* An interest in vegetarian food and in coffee
* Good people and customer service skills
* Fluent English and excellent communication skills

For the right candidate there is lots of opportunity to progress into a more senior role. We're friendly bunch and each shift includes a meal. 


Please send a CV and a brief cover letter, and only apply if you fulfil the criteria. Applications without covering letters will not be considered. We look forward to hearing from you soon!


We look forward to hearing from you!